Refund Policy – NordicTV.UK

At NordicTV.UK, we are committed to delivering quality service to our customers. However, if you encounter any issues, here are the terms and steps to request a refund.

1. Eligibility for Refunds

  • Refunds are available in cases of:
    • Technical issues preventing you from using the service.
    • Dissatisfaction with our services, subject to the conditions below.
  • The timeframe for requesting a refund depends on the selected package:
    • 7 days to 30 days after purchase.

2. Refund Conditions

  • Refunds are full, regardless of whether the subscription is monthly or annual.
  • Refunds will not be issued after the eligible period has passed.

3. Refund Process

  • To request a refund:
    • Contact us via email or WhatsApp at +44 7716 616087.
    • Provide proof of payment, which can be found in the confirmation email you received after your purchase.

4. Exceptions

  • Refunds will not be issued if:
    • The issue is caused by user error or poor internet connection not related to our service.
    • The request is made after the eligible period has passed.

5. Processing Time

  • Refunds will be processed within 3 to 15 business days. In rare cases, it may take up to 30 days.

We’re here to help with any questions. If you need assistance, please contact our customer support team! 😊

Best regards,
The NordicTV.UK Team 🌐